jos 178 Platform Privacy Notice
This page describes what we collect when you use jos 178 and how we keep that data protected. We operate our platform across supported jurisdictions, and your privacy is central to how we build trust with every account holder. Our commitment is to be transparent about what information we gather, why we need it, and how we handle it.
We at jos 178 understand that your personal details—email, payment method, identity documents, and transaction history—are sensitive. This notice sets out our practices in plain language so you know exactly what happens to your data from the moment you open an account through your first deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, and beyond.
Our services are available only where local law permits. If you have questions about how we use your information or your rights, contact us directly rather than making assumptions.
What We Collect and Why
When you create an account on jos 178, we collect your email address, phone number, and full name. During account verification—a step required before your first deposit—we ask for a government-issued ID (passport, national ID card, or driver's license) and proof of address. We use these details to confirm your identity and comply with anti-money-laundering rules that apply in your jurisdiction.
We also collect payment information. If you deposit via DANA, e-wallet, mobile banking, local payment, or online payment, we record the transaction ID and amount. For bank transfers through e-wallet, mobile banking, local payment, or online payment, we log your virtual-account number and the funds received. We do not store your full card number or wallet password; payment processors handle that encryption.
Every time you log in, place a bet on Liga 1 or Piala Indonesia matches, play a live-dealer table, or spin a slot game, we record that activity. We track your session duration, device type (Android phone, iOS browser, desktop), and network conditions. This helps us improve our platform's performance and detect unusual account behaviour that might indicate fraud or unauthorized access.
Data Retention and Deletion
We keep your account data for as long as your account is active. If you close your account, we retain transaction records and identity documents for seven years to meet regulatory obligations in Jakarta, Surabaya, Bandung, and other supported regions. After that period, we delete or anonymize your personal information unless we are legally required to keep it.
You may request a copy of your data or ask us to correct inaccurate information. Contact our support team with your account email and a clear description of what you need. We will respond within 14 days.
Cookies and Tracking
Our platform uses cookies to keep you logged in and to remember your preferences (language, theme, favourite sports markets). These are essential for the service to function. We also use analytics cookies to understand how users navigate jos 178—which pages are visited most, where people drop off, and which payment methods are most popular. This helps us improve the experience for everyone.
You can disable non-essential cookies in your browser settings, but doing so may affect your ability to use certain features. We do not use cookies to track you across other websites.
Your Rights and Our Commitments
We at jos 178 commit to keeping your data secure. Our servers use industry-standard encryption (TLS 1.2 or higher) for all data in transit. Access to your account information is restricted to authorized staff and automated systems. We conduct regular security audits and respond to any suspected breach within 24 hours.
Your data may be stored on servers located outside your country. We ensure that any third-party processor we work with meets the same security and privacy standards we maintain. If you withdraw funds to a bank account in Medan or Semarang, or receive a refund during Idul Fitri, that transaction data is encrypted and logged securely.
If you believe your account has been compromised or your data has been misused, contact us immediately. We will investigate and take corrective action. You also have the right to lodge a complaint with your local data-protection authority if you feel we have violated your privacy rights.
We build jos 178 on the principle that your trust is earned through transparency and consistent action, not promises alone.
Changes to This Notice
We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you by email if any change materially affects how we use your data. Your continued use of jos 178 after such notice means you accept the updated terms.
For questions about this notice or to exercise your rights, email our support team or visit our FAQ pageWe are here to help.